The Freedom of Information Law provides rights of access to records reflective of governmental decisions and policies.

Frequently Asked Questions

1. How do I make a request?
   • Send your written request to the Records Access Officer.

2. What records are available?
   • Many records are available although there are exceptions to the law. (See FOIL §87(2))

3. How long must I wait to get access to records?
   • Once a request is received, an acknowledgement is sent within five business days. Most requests are fulfilled within twenty business days but an extension may be required due to the nature of the records requested.

4. How will the records be transmitted?
   • Records may be transmitted via email, mail, or pick-up. Not all options may be available depending on the records requested. 

5. How much will I be charged for copies?
   • Copies of records are $0.25 per page (double-sided counts as two copies) plus the cost of postage when mailed. There may be an additional charge for voluminous records.

6. How do I appeal if my request is denied?
   • An appeal must be received by the superintendent within 30 days of the denial.

7. How long must I wait for an answer to my appeal?
   • The superintendent has ten business days to respond to an appeal.