Parent Resources
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Welcome to the Parent section of the West Seneca CSD's GO page. This page is designed to offer support for parents as they help their student(s) navigate in a virtual learning environment. Resources will be added as they become available.
Below are resources organized by topic. Please note: If you have a non-tech related need contact your school directly for assistance.
Tech Support
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Helpdesk
The West Seneca Central School District IT Department is offering technical support for students learning from home through its digital helpdesk.
If students are having technical issues with their district-issued chromebook, they can click on the link below, login using their school username and password and create a helpdesk ticket to obtain assistance from the District's IT Department.
NOTE: We expect the helpdesk for students to be available on September 8, 2020.
Parent Portal Support
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VIDEO: Creating a Parent Portal Account
The video below will help parents set up an account in Parent Portal if they have not done so already. Parent Portal is an important tool that will enable parents to stay connected to their student(s)' school. Click on the link below to play the video.
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Introduction to Parent Portal Documentation
The document that is linked below will provide useful information about some of the important information that is found in the Parent Portal.
West Seneca Family Academy Video Series
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VIDEO: How to navigate the Chromebook
This video will help you navigate the district issued Chromebook. Each student will be issued a Chromebook. Click the link below to view the video.
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VIDEO: How to log into Google Chrome
This video will help you understand how to log into the Google Chrome Web browser successfully. Click on the link below to view the video.
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VIDEO: How to find school email (Gmail)
The video below shows you how to access school email from the district-issued chromebook using the Gmail application.
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VIDEO: Understanding Google Classroom
This video will help you understand how to navigate Google Classroom. Click on the link below to view the video.
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VIDEO: How to use Google Meet
This video will help you understand how to use Google Meet. Click the link below to view the video.
